Dr. Nathan Redmond, DMD is the owner and principle doctor at West Alabama Dental. Dr. Nathan has a Doctorate of Dental Medicine (DMD) from the University of Alabama at the Birmingham School of Dentistry. He has had the clinic running for over 16 years now.
Apart from the front desk and assistants, Dr. Thomas Nelson, DMD is the other practicing dentist at the location and has a working experience of 42 years in the practice.
The clinic offers several dental services as highlighted on the clinic’s website. It provides teeth fillings, crowns, implants, extractions, and same day denture services. The clinic appears to specialize more in denture services as its website features them more. For example, there is a guide on the dental service variations, with details on the different styles and prices offered. Patients choose from economy, standard, deluxe, and premium clusters. Premium service dentures may not be available for the same day deliveries.
Categorizing its customers and payment options offers convenience to the patients that visit the clinic. It provides flexibility regarding patient budgets, thus not limiting the demographic that visits the clinic. Dr. Redmond accepts insurance payments from Ameritas PPO, BCBS AL Preferred Dentists, CompBenefits AdvantagePlus Plans, CompBenefits PPO, Delta Dental PPO, Delta Dental Premier, MetLife PDP, Principal Dental PPO, United Healthcare Dental PPO. Dr. Nelson accepts Assurant DHA Premier, Delta Dental Premier, Guardian DentalGuard Preferred, Principal Dental PPO, United Concordia Advantage Plus PPO, United Concordia Alliance. Patients can also pay using MasterCard or Visa.
One of the clinic’s cons is that their website has limited information about the clinic and its services. In addition to this, there is an associated poor quality of service with the lower paying patient categories. As one patient says “If you want the service, you have to spend that money.’
Nonetheless, the clinic has relatively good ratings. It averages 3.3/5 on Google and 5.0/5 on Facebook from ten reviewers each. Further, 4.4/5 from 17 reviews on BirdEye. The primary issues that clients have with the clinic are the front office, which people have characterized as sometimes rude, and long wait times. Until recently, a patient complained about the atmosphere and the state of operation tools. Other than that, the clinic has received praise in the following areas: quality services, considerate and professional staff, and excellent doctor-patient relationships.
The dental clinic is taking in more patients, and it is open Tuesdays through to Fridays, and some select Saturdays 8 AM to 4 PM. The clinic offers free parking. Appointments are given priority of walk-ins so it would be advisable to call first before making your way to West Alabama Dental.
149 Skyland Blvd
Tuscaloosa, Al 35409
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